The Wendy's Company: Duality Online When I read this weeks prompt, my mind immediately flashed towards the food chain Wendy's. And no, it's not because I love their frosty, but because my mind travels back to 2017 when their account was trending on Twitter. If you don't remember, here's the rundown. Sometime in 2017, the Wendy's Twitter account went viral for posting replies "roasting" people who didn't like their food. It evolved over some time and ultimately ended with a series of responses to people asking to get roasted and even other food chain getting involved. Whether it was incidental or not, it created a lot of exposure for the company, and led to a lot of business from people who wanted to be involved in their online frenzy. This obviously contributes to their online personality, as it is still remembered by people to this day. However, when you view the way they are presented at a corporate level, they seem like an entirely different co...